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A Message to the TORA Community - 23/6/14

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A Message to the TORA Community - 23/6/14

Post by Standaman94 on Mon 23 Jun 2014 - 17:54

Ladies and Gentlemen;

It has unfortunately been no secret that there have been issues with administration at TORA in recent months.

Last year we created the Community Team, a group of TORA members to help the Staff out with these duties as TORA expanded. The success of this team has been overwhelming, and we are ever thankful for their help.

TORA was founded about 7 years ago. The many of the current Staff members have been on the Staff team for many years, some since the very start. However, now the years have taken a toll, and said Staff are no longer as fresh-faced as they were before. These Staff are now 7 years older, with new jobs, families, and responsibilities; as such, you may notice a few Staff drop out from daily runnings every now and then. Everyone deserves and break and we are greatly appreciative for their work.

As TORA grows and expands, the work load increases for everyone. With more members, Marshals have to work together to get everyone in their lobbies and race, and Staff and CT have to help coordinate these events. Staff and CT also have to organise, arrange and coordinate new series throughout the year, which has been particularly difficult since November last year, when the community at TORA has been somewhat divided between Forza Motorsport 4 and 5. For myself, creating the work to promote these events has become more difficult, and again the divide has created a barrier, and as such the Media Team was created.

To aid us further, we have also brought on new Staff members. Recently we have selected members from the CT, who have proven themselves to be of great benefit to TORA, to help us further and also coordinate with the CT better.

We are not interested in politics or personal issues when it comes to selecting members for any of the administrative teams at TORA. Everyone has a personal history, and not everyone gets along, and politics are bound to be involved in when there is a hierarchical system similar to what we have to run TORA. Ultimately we are here to play a racing game together; if people are invested in politics or personal issues then unfortunately you're in the wrong place.

However, we do take complaints very seriously. Despite what it may look like externally, when we receive a complaint of any sort (outside of Steward Inquiries) we open a full investigation into the complaint and, as best as we can with our power, try to rectify the issue. Formal complaints are not sent to us very often, and when we are notified of them, the majority appear to be inter-team issues outside of TORA, and frankly, none of our business. We are not nannies, so if you have a quarrel with other people due to personal issues, then that's up to you to fix.

On occasions we have received complaints such as bullying, racism, cheating, and others. We try our best to avoid these issues occurring, as they are against our rules and regulations, but with the huge range of personalities at TORA these sorts of things are unfortunately inevitable. We have tried to sort these as best as we can, and generally it is the last we hear of it.

These past few weeks have been tough for us at TORA. Staff members have taken deserved breaks, meaning we have slightly less man-power on these occasions. The split between Forza 4 and Forza 5 on the forums has been particularly difficult, given that the reception for the latter didn't meet our expectations; while we endeavour to host great events on FM5, it is difficult with both the limitations of the game/console itself and the lack of members and team members who have it. Again, we're doing our best to get around these issues.

In the interest of the community, the following will be as transparent as possible; This past week, we have been notified of a few complaints from a member, about a particular individual on the Staff team. However, these complaints were not forwarded directly to us, but were instead posted on social media by the member in an attempt to slander the individual. The member is a long-standing member of TORA and we were surprised by these actions, and as such we contacted them to understand the situation.

Since the posts on social media were seen by others, news had spread about this issue, albeit somewhat misguided. The individual Staff member had previously used false accounts on social media and other forums to "spy" where guest members could not. This was not sanctioned by any of the Staff team, and in fact only came to light when the issue was raised. It is understood that the individual's intentions were not to be offensive or aggressive in any way, merely to passively observe members outside of TORA. These actions are not condoned by TORA at all and is a severe issue.

There were numerous requests for the individual to be removed from the Staff team; after consideration, the individual was removed. It is also understood that this individual had caused some tension between themselves and other members at TORA for other reasons. We're not totally sure on the reasons behind this, but as mentioned earlier, personal issues are not our concern.

TORA does not spy on any of our members, or anyone else, for that matter. We do try to keep up to date with affairs in public, through means of visiting websites, reading news articles, talking to members, etc, but not at all to the lengths to which the individual had gone. This is a breach of privacy for those concerned.

As such, LMR WARSPITE will not be returning to TORA.

It should be mentioned that any information that the individual had gained through means of spying was not knowingly received by TORA Staff. We do not hold any personal information that may have been retrieved by spying, and should we have any, we would not publicly release it.

With this, we are hoping to turn a new leaf at TORA. This has been an unfortunate turn of events, however we will not let this get in the way of our true purpose - to race!

If you don't play an active part of TORA, and only turn up to race, you probably won't even notice anything different. However over the coming months we will be improving TORA for the best; the website is being updated and should hopefully become a bigger part of TORA; we will be streamlining our processes as best as we can, as we get used to the changes with Forza 5; all of the teams at TORA will be refreshed, with new members and new purposes. Mistakes were made, and we're on the path to fix them for good.

If you have an issue with any of the above, feel free to contact me on the forum.

If you have a complaint about a particular member for breaching the T&Cs, PM any of the Staff members and it will be investigated.

If you have had an issue on the track with other members, you can submit a Steward Inquiry within 36 hours of the race at this link: http://bit.ly/1jJ7D5k

Many thanks to you all,
Stan


Last edited by Standaman94 on Wed 9 Jul 2014 - 13:28; edited 1 time in total






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Re: A Message to the TORA Community - 23/6/14

Post by HCR Bellmond on Mon 23 Jun 2014 - 18:18

Thank you Stan! The Warspite issue aside this has needed to be said for quite a while! When I first joined TORA the whole setup felt much more professional there was much more content i.e in depth reviews spotter guides etc. I think we all knew the reason deep down but for it to finally come from the staff is great and sets a real feeling that this is a fresh start that we can all get involved in.

Its a great community with great people run by staff with real passion and thats why we come back year after year. It is almost taken for granted what we have here but hopefully this will help us all realise that this site dosent come from nothing its hard work and dedication. We are all lucky we have this haven to race in!

If there is anything i can do to help jus give us a shout and i believe everyone else in the community would be happy to do the same ive applied for race marshal and stewards positions so hopefully i can start to help from there

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Re: A Message to the TORA Community - 23/6/14

Post by F4H Lotterer on Mon 23 Jun 2014 - 18:28

I knew I had to add someone to those groups

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Re: A Message to the TORA Community - 23/6/14

Post by CreamyTastey on Mon 23 Jun 2014 - 18:30

Thanks for clearing all that up Stan! Smile

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Re: A Message to the TORA Community - 23/6/14

Post by XPR Soundwave on Mon 23 Jun 2014 - 18:55

Appreciate the in depth response. Definitely looking forward to the coming months as we all are now on the same page.

TORA is my virtual home for online racing for the past 4 years. I'm definitely in to see this community to keep growing and expanding.

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Re: A Message to the TORA Community - 23/6/14

Post by JGROVES1996 on Mon 23 Jun 2014 - 19:01

Excellent response! Hear Hear to a new age of TORA!  Cheers 



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Re: A Message to the TORA Community - 23/6/14

Post by Grovesy36 on Mon 23 Jun 2014 - 19:04

I'd like to echo Bellmonds statement. If there is anything I can do to help TORA I am more than happy to. My lack of free time means Marshalling isnt an option but apart from that you know where I am

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Re: A Message to the TORA Community - 23/6/14

Post by HCR Bellmond on Mon 23 Jun 2014 - 19:32

F4H Trash wrote:I knew I had to add someone to those groups
Yay Smile

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Re: A Message to the TORA Community - 23/6/14

Post by Matt on Mon 23 Jun 2014 - 20:06

It's Sonic the Hedgehog's 23rd borthday today. So given everything stated above I thought this rather apt Wink





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Re: A Message to the TORA Community - 23/6/14

Post by F4H Hakkinen on Mon 23 Jun 2014 - 20:18

I'm glad TORA have taken action on something like this and been transparent about it. Good job!

On a side note: The community is spread too thin with series. Maybe we could condense it a little?

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Re: A Message to the TORA Community - 23/6/14

Post by Zeta0085 on Mon 23 Jun 2014 - 20:59

That explains better what was going on with Warpsite. Hopefully nothing bad will happen down the road..



I'm in your series, snapping some pictures.

F.A.Q Time!
Q: Can I use your photos for articles, avatars, signatures or wallpapers?
A: All photos I post are welcome to be used by the community as they so wish. Give credit to your sources and spread the word.  Cool

Q: Why isn't my series included in your photo sets?
A: The reason behind that could be a couple of factors. Either 1) Said series has no replays for me to find on the storefront or 2) I'm busy. No worries, I will get to your series asap.

Q: Where can I find the link to your Flickr gallery?
A: Many ways actually. I normally Hyperlink the galleries when I post in said series, or one can click on the Flickr Icon when I post around the forum. I should also point out some of those photos are posted on the TORA site Gallery  Wink

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Re: A Message to the TORA Community - 23/6/14

Post by RW26 BLAZE on Mon 23 Jun 2014 - 21:09

very surprise bout this.........specially he's with a very good team with the LMR Team.....

does the TORA staff need help with lobbies sometimes, I been trying to practices with the game setups and I have both consoles so I wouldn't mind setting up maybe for the lower lobbies and for guys who actually can race but didn't due to problems in Q. Would the staff be happy for me to do that

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Re: A Message to the TORA Community - 23/6/14

Post by F4H Lotterer on Mon 23 Jun 2014 - 22:55

Help is always required blaze apply for a marshal position and go from there.

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Re: A Message to the TORA Community - 23/6/14

Post by LMR Deftone MX on Mon 23 Jun 2014 - 23:46

RW26 BLAZE wrote:very surprise bout this.........specially he's with a very good team with the LMR Team.....

As of last week, Warspite is no longer with LMR. The reasons for our parting of ways was unrelated to anything involving what's happened here and I can assure you that we had no knowledge that any of this was happening until this past weekend; after we had gone our separate ways.

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Re: A Message to the TORA Community - 23/6/14

Post by Eycd on Mon 23 Jun 2014 - 23:53

Didn't speak to Warspite much due to my short life on here, but seemed like a good guy surprised by this  Shocked 

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Re: A Message to the TORA Community - 23/6/14

Post by Hunty1981 on Tue 24 Jun 2014 - 0:04

If u want spotters i dont mind having a go i know aero was doing it but i dont mind helping out








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Re: A Message to the TORA Community - 23/6/14

Post by XPR Roadrunner on Tue 24 Jun 2014 - 1:22

Good to see everybody is moving on after this. Can't wait to see what comes of this. Smile

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Re: A Message to the TORA Community - 23/6/14

Post by AnonCaliga on Tue 24 Jun 2014 - 2:34

I'd like to say I'm surprised about this but I think many of the members and TORA team will have known for a long time that TORA's backstage troubles were being spoken about within other forums and several other places online, that said its a shame it had to come to this. Personally, I didn't have much to do with Warspite but the few instances I did have I can say it was rocky and I even seriously considered moving away from TORA just two weeks after joining due to how I was spoken to by Warspite in a few PM's regarding another matter, thankfully I stayed and simply kept my distance and dealings with him to zero. I know it probably sounds like some of us are bashing Warspite but that couldn't be further from the truth, quite simply the issue was raised and I have stated my issues with said person, enough said. Regarding this announcement from TORA I would like to congratulate the entire TORA Staff team for their transparency regarding this matter and hope that it continues to a certain extent as openness is key to establishing and maintaining a community of trust and it stamps out the rumours and third hand information passed around outside of TORA. Understandably not all "behind the scenes" goings on need to be or should be shared with the community though but transparency is key when viable.
Moving on from that, I did offer a certain TORA staff member my help before without receiving a reply but my offer remains, I can do graphics, have been known to do pretty well to secure outside sponsorship for websites and individuals, I have built many websites and maintain my own clientele websites and I have a sound knowledge of phpBB and similar therefore if ever I can help the TORA staff with anything within that scope then just ask as I'm not the kind to fill in staff application forms and so on guys sorry Smile although I did recently consider filling in a form for the TORA Media Team positions.

TORA staff I think everyone here will agree when I say "Keep up the good work, you're all doing great!"


Last edited by AnonCaliga on Tue 24 Jun 2014 - 3:09; edited 2 times in total






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Re: A Message to the TORA Community - 23/6/14

Post by XPR Forbidden on Tue 24 Jun 2014 - 2:50

I haven't been here long but it is surprising that something like this went on. I'm glad TORA brought it up and dealt with it and let everyone know what was going on. Now we can move forward an onto other things and hope to see great things in the future. As my experience here grows I will be happy to lend any services I can to help the staff as I have run several communities in the past.


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Re: A Message to the TORA Community - 23/6/14

Post by LMR Bandit on Tue 24 Jun 2014 - 4:25

He deserved the boot from Staff after what he did. Didn't expect him to be banned from the forums, but that's fine by me. Good job to the Staff!

Hopefully, the CT does a better job at running FM4 events than Warspite.







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Re: A Message to the TORA Community - 23/6/14

Post by AnonCaliga on Tue 24 Jun 2014 - 7:02

LMR Bandit wrote:He deserved the boot from Staff after what he did.  Didn't expect him to be banned from the forums, but that's fine by me.  Good job to the Staff!

Hopefully, the CT does a better job at running FM4 events than Warspite.


Yeah but he's still a member on a certain other race forum, lets hope there's no hassle over there from him!






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Re: A Message to the TORA Community - 23/6/14

Post by Matt on Tue 24 Jun 2014 - 7:31

Anon, help always appreciated. Do fill that form out, anyone able to help with media in particular is perfect.




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Re: A Message to the TORA Community - 23/6/14

Post by Hunty1981 on Tue 24 Jun 2014 - 7:37

Does everyone want a spotters for le mans








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Re: A Message to the TORA Community - 23/6/14

Post by HCR Bellmond on Tue 24 Jun 2014 - 7:43

That would be cool but tough to pull off so late on

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Re: A Message to the TORA Community - 23/6/14

Post by AnonCaliga on Tue 24 Jun 2014 - 7:45

Matt wrote:Anon, help always appreciated. Do fill that form out, anyone able to help with media in particular is perfect.

Applications closed as of 17th May according to the relevant thread. Never mind, I'm always around if needed anyway, but really, really not a form filler in sort  Very Happy Cheers Matt.






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Re: A Message to the TORA Community - 23/6/14

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