Xbox Live Connectivity

For the 21st century gamer, online play is the most important platform in which to get the most out of their favorite title, and despite this change in focus away from the single player to that of the global multiplayer experienced over the last 10 years, there still seems to be many issues involved that affect the success and enjoyment of this experience itself, and none more so is the issue of a laggy connection, disconnections or worse, connection conflictions!

Here is a guide to try and help you gain the best connections you can through a multitude of options, but first, let’s understand what the issue is before we can go about solving it!


INFORMATION

The Network Address Translation, or NAT as most will know it, is the source for this gaming woe and is used to prevent problems arising with information being sent over shared networks. Within the Xbox platform, the NAT connection is simplified and defined as either being Strict, Moderate or Open, whereby each stage restricts the amount of connectivity that is achievable with the shared network. To have a Strict NAT will result in very limited connectivity with other players. Moderate NAT's will have a little more freedom but will still experience many problems. An Open NAT will result in the best connectivity but sometimes will still be an issue.

Here is the connectivity that is achieved over Live with the different NAT types.


YOUR CONNECTION

We now know what the NAT is and how important it is to successful online connectivity, but we don't know what the NAT is through your network. To find this out, you must do the following:

Turn on your Xbox360 and when on the dashboard, find My Xbox, select System Settings, select Network Settings and then select Test Xbox LIVE Connection. This will go through a simulation of testing the connectivity with the Xbox Live network. If you become successfully connected to Xbox Live, you will be presented with a Connection Warning if your NAT is not Open. If you do not receive any warning or prompt, your NAT is Open.



HOW TO GET AN OPEN NAT

Anything other than an Open NAT is asking for trouble and undue stress, so it is important for your online gaming experience that this gets rectified. Usually NAT's are affected by using routers or gateways, so these guides will focus on that:

Option 1 - DMZ
Demilitarized Zone or DMZ, is probably the easiest method for getting an Open NAT which involves using a separate area of communication within your router. Your router will have security measures in place to protect your network from an outside threat, but by using a feature called DMZ, these security measures are removed and the system becomes unchallenged. This is not applied to the whole network, but rather to one specific peripheral; in our case, the Xbox360, so your computer remains protected, but your Xbox360 unprotected which is good because the Xbox Live network is a closed network unaffected by outside influences, and therefore free from harm!

In order to enable the DMZ, you must access your router settings via a computer and have certain information at hand, including an IP address. To get this information, you should, if using a PC:

1) Click Start and then Run, and type in cmd. This will open the Windows System Command box. Type in ipconfig /all
2) Look for the Default Gateway which will have a number in the format of xxx.xxx.x.x - this is your routers IP and is probably something like 192.168.0.1. Make a note of this number.
3) Open a new web page and type the number into the address bar. This will load your router menu which may require a password to access. Once you have access, look for the DMZ option which may be under Advanced Settings.
4) Enable the DMZ and enter in the same number that you did to access these settings, but change the last number to another number between 1 and 9. 5 would be a good choice. Save and apply all changes and close, restarting your router.

You now need to access your Xbox360 dashboard, selecting My Xbox, System Settings, Network Settings and Configure Network. Under Basic Settings, make a note of your Subnet Mask and select the IP Settings option. You need to change your connection from Automatic and Manual, and then alter you IP address to the number you entered for the DMZ on your computer. Enter the Subnet Mask and Gateway, which is the number you entered to access your router settings, and click done. Restart your system and then test your connection. It should appear Open.

Option 2 - Port Forwarding
This is a little more technical and again requires access to router settings and having a static IP on your Xbox360. Xbox Live requires ports:

- TCP 80
- UDP 88
- UDP 3074
- TCP 3074
- UDC 53
- TCP 53

These must be enabled within your router settings to the same static IP address used by the Xbox360. If your setting requires port ranges, simply go one number higher and one number lower than the port required, so UDP 87 to 89 for UDP 88 etc. Apply all changes and reset your router. Once up and running, test your NAT connection on your Xbox360. It should appear open.

If you have an Open NAT and still have connection issues, then it is advised to use the 2 methods above in conjunction with each other, as a certainty of all the correct channels of communication being open.


GETTING A GOOD CONNECTION

The faster your internet, the better your connection. It is as simple as that. However, it is your upload speed that’s the important figure, not the headline download speed. To use Xbox Live, you are required to have broadband speed of 512K download, but this will be a terrible connection for modern gaming. Speeds upwards of 2Mb download are considered good, with obviously higher speeds being much better. Upload speeds are the important factor however, as this is what enables consoles to communicate with each other in a quick and timely manner. 512K upload is considered the minimum for the lowest form of lag free gaming. To test your connection, click here! Remember, when you are after lag free gaming, you should maximize your bandwidth which means turning off anything else using the internet. This will make a major difference.

Being wired of wireless can also affect connections.

Wired
Wired connections are the best at ensuring a consistent connection that is not affected by outside influences. These connections should be as short as possible, preferably in the 2 to 5 meter range at its longest but greater distances will work, just with more possibility of data travel taking longer to be received and delivered, therefore a greater chance of lag.



Wireless
Wireless connections are more susceptible to outside influences as well as distances, so these connections are more important in making sure they are set up the best they can be. Some tips would include positioning your router or gateway in a central location and away from walls or metal objects, as these will obstruct the signal and make it much weaker.



If your router or gateway can't be moved away from the outer walls of your home, then try replacing your routers antenna with a hi-gain antenna which will focus signals in one direction, rather than be omni-directional. If you are far away from the router, another option would be to have a wireless repeater positioned between yourself and the router which will extend your wireless network range with greater signal strength. Finally, as wireless is based on frequencies, reducing interference from other wireless electronics will help in maintaining clarity, which can be done by altering the wireless channel on which your broadband operates, or by minimizing the amount of the wireless electronics used within your home.

By following these simple guides and tips, your gaming experiences will become better and less frustrating!

Information and Guide supplied by Virtual Motorsports

finally!! ty so much buddy this is what i need lol

I think it would be a good idea if everyone who has done this posts a "Done" here so we can keep a record of the people who have solved their connection issues.

I did it this morning so...

Done!

nat opened this morning. about time lol

Bump de bump! Can everyone please action and confirm when done.

AJ, is there any way that this can be made mandatory and / or included in the new starter guide? Being bumped down a lobby due to not being able to connect could really damage somebodys season an it would be all for the sake of some idiot not taking 10 minutes to complete a relatively simple procedure.

No, not really I'm afraid.

We try to sent the invites in qually order, its something we have to work around i'm afraid.

I think Ian made the right calls on this issue, in accordance with the rules.

Only one guy missed the feature, and he admitted he had issues.

Normally on a race night, the collection and ordering of times take a LONG time, but with our new system, as you say, this was not the case. What took the time was the connection issues.

I hope we can work to improve this over the year.

No worries.

Wasn't questioning any decisions made AT ALL as when I could not connect to Dan's lobby you very swiftly invited me into yours so all decisions were spot on. I'm just thinking of trying to negate the need for all that prior to it getting to that point.

Understood and taken on baord.

Cheers for the quick reply.

How much would it cost to lay our own LAN cables across the country?

itd probably be cheaper to drive to a hotel and link them directly every race

Deal! Now you say it actually it would be cool to have everyone in each part of the country get together and all connect from the same location for a race night. So for example all the guys from the midlands meet in one location and all the guys in scotland in another and all the guys down south in another so you'll have a good few people actually together in the same room and then we all connect together to each lobby and race as normal. Does that make sense? I think Dan, Redbeard, Troff, Aid and myself all live within an hours or so of each other so we'd be able to link up. What about other people in the uk?

Do NOT open your NAT. Its like turning off your firewall completely and letting everything enter as it pleases. Just go to xboxlive.com It may seem old school or too simple, but thats just it. Use static IP and open the ports and only those ports of what it tells u.
I highly recomend that everyone should use port forwarding, but by all means keep NAT on. Its just an invitation to any virus, once its off

I don't know the details of it all, but the guides I posted is all about opening Ports which gives you an apperently open NAT

do whatever you feel comfortable with, its your internet connection and you have to be comfortable with whatever is going through it, but if you cant connect then dont ask for us to wait if you dont have an open nat setting

I have my xbox directly connected to the modem. It makes it difficult to look at the site's live timing as I can't do both the xbox and the computer but it gives me an overall better connection. Firewalls for the xbox, not necessary, firewalls and restrictions for the pc, highly recommended.

Not sure if turning off your xbox's NAT is that bad considering Microsoft recommends doing it. Last time I had major connection issues, I just had Xbox checking for IP and other info automatically. Once I turned it to Manual and put in all the goodies, it works beautiful.

I'm sorry but i gotta call u an idiot on this 1. Keep the NAT on, this is the whole reason u use port forwarding. It allows ur router to recognize the system and gives it a free pass. If u take NAT off, it will open all the ports. Try to at least read about this if ur going to assume u know what ur doing

Evil Dude wrote:I'm sorry but i gotta call u an idiot on this 1. Keep the NAT on, this is the whole reason u use port forwarding. It allows ur router to recognize the system and gives it a free pass. If u take NAT off, it will open all the ports. Try to at least read about this if ur going to assume u know what ur doing

Basically spent 3 hours yesterday doing so. Port forwarding didn't do sh*t for me, neither did UPnP. I'm stuck with a Moderate NAT until I blow off enough steam to try again.

Avenger are you using a router? If so, call the manufacturer's customer support number. They should tell you exactly how to open the port your xbox is connected to without lowering your security for your pc. That is the only way to truly know if it is correct or not. If you can't get customer support for your router, you kind of have to just try every tick people put up there without knowing if it will work for you or not. I had to change the address of my xbox, everyone told me not to do it because it could really mess things up, but it worked and I have not had a problem since. Each person's setup is going to be a little different, so even something that works for 99 percent of the population may not work for you. I hope that things work out, as I know connection and lag issues are a huge pain in the asterisk. Ask Aero about how frustrating lag can be.

F4H Gashi X wrote:Avenger are you using a router? If so, call the manufacturer's customer support number. They should tell you exactly how to open the port your xbox is connected to without lowering your security for your pc. That is the only way to truly know if it is correct or not. If you can't get customer support for your router, you kind of have to just try every tick people put up there without knowing if it will work for you or not. I had to change the address of my xbox, everyone told me not to do it because it could really mess things up, but it worked and I have not had a problem since. Each person's setup is going to be a little different, so even something that works for 99 percent of the population may not work for you. I hope that things work out, as I know connection and lag issues are a huge pain in the asterisk. Ask Aero about how frustrating lag can be.

Yes I am running a router, and I really, really appreciate the help. We changed some things about a year ago, when my connectability was 0% and it was working fine since. Like I mentioned above, I spent 2-3 hours last night looking at everything people had to say, and when I opened the ports, enabled and disable and reenabled UPnP again, nothing happened. Last time I set everything manually, IP, subnet, gateway, DNS, etc. It worked absolutely marvelous and had an open NAT up until a few days ago. Now, I don't believe my router is "Xbox Live Compatable" but it never was and isn't a problem from what I have read. As for the Xbox, we changed the IP awhile ago, outside of the router's range as every site has said so far. We may call the router company as a last resort, since only the Xbox is screwed up. We're not done yet though, as a family member does this type of stuff for a living, so possibly tonight, if not, Sunday night we'll give it a last go, and cross our fingers.
Thanks for the tips!

Few things i forgot to mention. It helps alot to turn on dmz hosting and put it on ur xbox. As for me i found it better to leave dns on automatic for both the router and xbox. just for the record i have verizon> Actiontec router which r the worse but still found a difference. Simple things like restarting it could solve the problems. If NAT is conflicting either theports r wrong, or ur IP doesnt match with the "rules" ur trying to apply it to.

Evil Dude wrote:Few things i forgot to mention. It helps alot to turn on dmz hosting and put it on ur xbox. As for me i found it better to leave dns on automatic for both the router and xbox. just for the record i have verizon> Actiontec router which r the worse but still found a difference. Simple things like restarting it could solve the problems. If NAT is conflicting either theports r wrong, or ur IP doesnt match with the "rules" ur trying to apply it to.

I don't leave it on automatic anymore, last time I did, my connection was 0% like I said before. Not sure about dmz hosting, I'll have to take a look a bit later. If not, I'll send an email to the router company, D-Link.

Having encounterd difficulties last night, I decided to look further into the problem, some of you may have it on your router, if it supports UPnP, ENABLE it!

That's where my problem lay.

My intelligance is really low I know, but I need some help.
I have followed the settings to open the NAT on my router (on page 1), but when I tried logging into my router via the default setting (http://192.168.0.1/), a box came up which I don't get. This is what it looked like:



Can anybody tell me what it is I need to do please because it's driving me mad? And whether there is a better alternative

Who is your ISP and what make is your router?